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Privacy Policy

Privacy Policy

Care-Intel (“Care-Intel,” “we,” “our,” or “us”) is committed to protecting the privacy and security of individuals who visit our websites, use our platforms, or interact with our services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard information.

Scope of This Policy

This Privacy Policy applies to information collected through Care-Intel’s websites, applications, APIs, and related services. It does not apply to information governed by separate written agreements or to third-party websites linked from our Services.

Information We Collect

We collect information to operate, improve, and secure our Services. The types of information we collect may include:

  • Contact information such as name, email address, organization, and role
  • Account and authentication information
  • Usage data, including interactions with our websites and platforms
  • Technical data such as IP address, browser type, and device information

Clinical and Healthcare Data

Care-Intel primarily operates on aggregated, de-identified, public, or licensed healthcare and biomedical datasets. We do not knowingly collect or store protected health information (“PHI”) from individuals unless explicitly agreed to under a separate written agreement.

How We Use Information

We use collected information for legitimate business purposes, including to:

  • Provide, operate, and maintain our Services
  • Respond to inquiries and customer requests
  • Improve platform performance and user experience
  • Ensure security, integrity, and compliance
  • Communicate updates, product information, or service notices

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance site functionality, analyze usage, and support security. You may control cookie preferences through your browser settings; however, disabling cookies may affect certain features of the Services.

Data Sharing and Disclosure

We do not sell personal information. We may share information only in the following circumstances:

  • With service providers who support our operations under confidentiality obligations
  • To comply with legal obligations or lawful requests
  • In connection with a business transaction such as a merger or acquisition
  • With consent or at the direction of the user

Data Security

Care-Intel implements administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. While no system can be guaranteed to be 100% secure, we continuously review and enhance our security practices.

Data Retention

We retain information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. Requests may be submitted through our official contact channels.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you rights to know, access, correct, and delete personal information we collect about you, and to non-discrimination for exercising those rights. Care-Intel does not sell personal information and does not share personal information for cross-context behavioral advertising as those terms are defined under CCPA/CPRA.

Categories we may collect include identifiers (such as name and email), professional information, commercial information related to inquiries or accounts, and internet or electronic network activity (such as usage and device data). To submit a California privacy request, email info@care-intel.net with the subject “California Privacy Request.” We will verify your identity and respond within the timeframes required by law. For the full California notice, see the Care-Intel Privacy Policy — CCPA/CPRA section.

International Data Transfers

Care-Intel operates globally and may process information in jurisdictions outside your country of residence. We take appropriate measures to ensure data is protected in accordance with applicable laws.

Third-Party Links

Our Services may contain links to third-party websites or resources. Care-Intel is not responsible for the privacy practices or content of those third parties.

Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact Care-Intel through the official contact information provided on this website.